CHECKING POLICY

1. Time of goods inspection.

Giang's Herbal Liquid accepts customers to co-check with the delivery staff at the time of receiving the goods.

After receiving the goods, the customer will check and find the wrong one, and can contact customer service for assistance with the return.

Note, you take a video when opening the package for comparison when necessary.

2. Scope of goods inspection.

Customers can check the correct quantity of products actually received, compare the received products with the actual images of the products ordered after the staff of Giang's Herbal Liquid confirm.

Absolutely do not peel or open the drug Bottles.

Processing steps when goods received are not as ordered .

• When you co-check, the product received is not the same as the product you ordered. Please contact hotline 092.1001.888 to meet customer service to confirm the order.
• In the event that Giang's Herbal Liquid packs the wrong order according to the customer's request, the customer may not receive the goods or pay. In case the order has been paid, the customer can request to resend a new order or not, and will refund you as soon as possible.
• In case Giang's Herbal Medicine packs the goods according to the order, but the customer's needs change, the customer can request an exchange and apply the return policy.
• All information about customer complaints, we receive via hotline: 092.1001.888. Sincerely!